Safe and Responsible Gaming

okbaee's Responsible Gaming — Your Safety is Our Priority

Enjoy gaming within your limits. okbaee gives you all the protection tools you need for a safe, controlled, and enjoyable experience.

Why is Responsible Gaming Important?

Online gaming is a great form of entertainment — but it should always be enjoyed in a controlled and measured way. okbaee believes that real enjoyment comes when gaming stays a source of fun, not a source of stress or financial difficulty.

Our responsible gaming policy helps you stay in control of your gaming habits. Through deposit limits, self-exclusion, and time-out features, we make sure you are always protected and informed. Responsible gaming is not only for your safety — it is for your family and loved ones too.

At okbaee, we do not see responsible gaming simply as a rule — it is our core commitment. If you ever feel that gaming is having a negative impact on your daily life or financial situation, contact our support team immediately. Our 24/7 live chat support is always here for you.

Our Protection Tools

okbaee gives you everything you need for responsible gaming — at your own pace, on your own terms.

Set Deposit Limits

You can set a daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be exceeded, which keeps your finances secure.

Self-Exclusion

If you feel you need a break, you can exclude yourself from your account for a set period. Exclusion is available from 7 days up to permanent.

Time-Out Feature

Use the time-out feature for a temporary break. You can keep your account temporarily closed for anywhere from 24 hours to 30 days — no questions asked.

Gaming History Review

View your complete gaming activity history. Track how long you have been playing and how much you have deposited — all transparently — and make informed decisions.

24/7 Support Team

Our Bengali-speaking support team is always ready for any issue. Get help in moments through live chat — for any question related to responsible gaming.

Reality Check Notifications

Regular notifications will remind you how long you have been playing. These reminders encourage you to stay aware and take breaks.

21+

okbaee is for people aged 21 and above only. Age is verified at registration and access by minors is strictly prohibited.

Age Verification and Minor Protection

okbaee is a fully adults-only platform. We make sure no minor can use our services. Completing an age and identity verification process is mandatory for every new account.

  • Providing a national ID card or proof of age at registration is required.
  • Use parental control software to block gaming apps and websites on your minor child's device.
  • Never share your login details with anyone — especially minors.
  • If you notice any suspicious activity, inform our support team right away.

Warning Signs of Problem Gaming

If you notice any of the signs below in yourself, seek help without delay.

  • You keep placing bets to chase losses and it has become a cycle.
  • You are spending household funds needed for essentials on gaming, or taking on debt.
  • You have tried to stop gaming but cannot — you keep coming back.
  • You are hiding how much time and money you spend on gaming from your family or friends.
  • Work, family, or social relationships feel less important to you than gaming.
  • You feel irritable, anxious, or restless when you cannot game.
  • You need to bet increasingly larger amounts to get the same excitement.
  • You are experiencing stress, frustration, or depression because of losses.

Assess Yourself

Ask yourself the following questions honestly. If most of your answers are "yes", it is time to seek help.

01 Do you spend more than your set budget on gaming and feel regret afterwards?
02 Have you thought about stopping gaming but not been able to?
03 Has your family or friends expressed concern about your gaming?
04 Do you bet more to try to win back money you have lost?
05 Is gaming affecting your sleep, work, or personal relationships?
06 Have you ever borrowed money from someone else to cover gaming expenses?

If two or more of your answers are "yes", please contact us via live chat or email us at [email protected].

How Limits and Controls Work

Deposit Limit

Go to Account Settings and set a daily, weekly, or monthly deposit ceiling. The minimum deposit at okbaee is ৳500. Once a limit is set, it may take up to 24 hours to come into effect. A 7-day waiting period applies to increasing a limit — decreasing one takes effect immediately.

Time-Out

Use the time-out feature for a temporary break — for 24 hours, 7 days, 14 days, or 30 days. During this period it will not be possible to log in to your account. Once the time-out ends, your account is reactivated automatically.

Self-Exclusion

Choose self-exclusion for a long-term break. Self-exclusion is available from 1 month up to 5 years or permanently. Requests to create a new account during an exclusion will not be accepted. To lift a self-exclusion, you must contact the support team directly.

Reality Check Notifications

You can set how often — in minutes or hours — okbaee sends you a reminder. The notification will show a summary of your current session time and transactions so you can stay informed.

Best Practices for Responsible Gaming

Responsible gaming is not just about setting limits — it is a conscious mindset. The habits below will keep your gaming experience healthy and enjoyable:

  • Set a fixed budget before you start gaming — and stick to it.
  • Do not think of gaming as a source of income — it is entertainment, not investment.
  • Avoid gaming when you are stressed, angry, or feeling down.
  • Take regular breaks — a break of at least 10 to 15 minutes every hour is healthy.
  • Do not try to chase losses by increasing your bets after a loss.
  • Spend time with your family and keep up with other hobbies.
  • Do not game while drinking or on reduced sleep — make decisions with a clear head.
  • Review your gaming history once a month and adjust your limits if needed.

Need Help? We Are Here

Contact Us

Our specialist team is always ready for any issue related to responsible gaming. If you feel that your own gaming habits or those of someone you know are getting out of control, feel free to talk to us.

24/7 Live Chat Support — the fastest way to get immediate help
[email protected] — email us for detailed issues

Our support team speaks Bengali and listens to your concerns with complete confidentiality. Asking for help takes courage — we are here for you.

Enjoy okbaee Games Safely

Play responsibly and enjoy our wide range of games. Slots, cricket betting, live casino — everything is waiting for you.

Frequently Asked Questions — Responsible Gaming

Log in to your account and go to the "Account Settings" section, then find the "Responsible Gaming" option. From there you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing a limit requires a 7-day waiting period. Contact our live chat for help.

Yes, it is possible to lift a self-exclusion after the set period — but you will need to contact our support team directly and complete a review process. For a permanent self-exclusion, reactivating the account is not possible.

A time-out is a short-term temporary break (from 24 hours up to 30 days) — once it ends, your account is reactivated automatically. A self-exclusion is a long-term decision (from 1 month up to permanent) — lifting it requires assistance from the support team. For serious issues, self-exclusion is the more effective option.

No. okbaee is strictly for people aged 21 and above. Age verification is mandatory at registration. If any minor attempts to create an account, their registration will be rejected. This rule is a core pillar of our responsible gaming policy.

Contact okbaee's 24/7 live chat support or send an email to [email protected]. Our trained support team will assist you with complete confidentiality — whether it is setting account limits, a time-out, or a self-exclusion.